Frequently Asked Questions:
What does the RentPro service include?
RentPro offers a complete property management solution, including a Discovery Call to assess your needs, seamless contract transition, onboarding with portal access, routine property inspections, tenant care, and performance reviews that include a market appraisal, rent analysis, and ROI valuation.
How quickly can RentPro take over my property management?
We aim to transition your property management within 30 days of signing the contract. This includes digitally signing the agreement, collecting keys and details from your current manager, and ensuring a smooth handover.
What makes RentPro different from other property management companies?
RentPro focuses exclusively on property management, ensuring high-quality, stress-free services. We specialise in maximising your returns through detailed market appraisals, proactive management, and cutting-edge technology for transparency and communication.
What happens during the Discovery Call?
The Discovery Call is our first step in understanding your property goals and needs. We review your property information, discuss any concerns or challenges, and outline our superior services tailored to maximise your investment.
Will I have to deal with my current property manager during the transition?
No, RentPro handles the entire contract transition process for you. We take care of communicating with your current property manager, collecting keys, and ensuring a seamless switch without any stress on your part.
How does RentPro help increase my property’s returns?
We conduct regular performance reviews that include market appraisals, rent analysis, and ROI valuations. This ensures that your property is always performing optimally, and we identify opportunities to increase rental income and maximise your returns.
How do I stay informed about my property’s status?
With RentPro’s client portal, you can access real-time updates on your property, including inspection reports, tenant communication, and financial performance. You’ll always have a clear overview of your property’s management.
What happens during a routine property inspection?
During routine inspections, we meet with your tenants, address any outstanding issues, and provide you with a comprehensive inspection report. This ensures your property is well-maintained, tenants are satisfied, and potential problems are identified early.
Can RentPro help if my current property manager is providing poor service?
Yes, RentPro specialises in improving the poor service that landlords often experience. We take over completely, ensuring better communication, more efficient management, and a focus on increasing your returns without the hassle.
Is there a long-term commitment required?
We offer flexible agreements tailored to your needs. However, our goal is to build long-term relationships with landlords by providing consistently high-quality service that delivers results and reduces stress.